A provider-agnostic customer due diligence platform for regulated financial services. One contract, one audit log, one operating model.
Six things the Board needs to know
One engine, not a vendor patchwork.
A single codebase, built by us, that runs onboarding end to end and keeps each customer under ongoing review.
Built to the procurement standards of regulated markets.
Cloud, information security, AI governance, BCP and data residency architected to UK and international FS diligence requirements, independently exercised across live tier-1 deployments.
Onboard a customer in under 30 seconds.
From one company-name field to a complete, regulator-defensible case file: ownership resolved, NoB inferred, screening run with your rules applied, identity verified, transactions reviewed, audit pack closed.
Onboarding is five working days.
The platform is a product, the contract is the work, configuration replaces custom code.
Built for the UK regulator.
ISO 27001, ISO 9001, ISO 42001, CREST, Cyber Essentials. UK region-pinned, single-tenant. Mapped to MLR 2017, the FCA Handbook and JMLSG.
Getting this wrong is existential.
Every case this platform closes is built to be defended, line by line, to the regulator who comes asking.
How the platform works
Your rules at every stage.
The platform runs onboarding end to end, then keeps each customer under ongoing review.
Resolve
One field opens the case, and the platform resolves the entity from official registries.
Enrich
Nature of business, the ownership tree and beneficial owners, gathered automatically.
Screen
Sanctions, PEP, adverse-media and address screening, with your rules applied before any alert is raised.
Verify
Identity verification of the key parties, with outreach available via our customer portal.
Decide
Risk scoring sets the rating and the level of due diligence.
Evidence
A regulator-defensible audit pack, assembled live and exportable.
Ongoing monitoring: periodic and perpetual KYC, plus trigger-event review.
Agora is provider-agnostic. Connect your existing identity verification, screening and transaction monitoring, or use ours.
Read more about the CDD platform for banks and financial institutions or, if your existing files are the problem, the back-book remediation technology.
Engagement model
Agora is a technology provider. You license the platform; your own teams operate it and hold the accountable decisions. SaaS subscription, cancellable. One contract, one renewal, one number to call.
Technology by requirement
Where firms come to us with a specific problem rather than a whole-platform question, these pages set out the technology against that requirement.
- KYC Remediation SoftwareTechnology for large-scale customer file remediation: population ingestion, gap identification, enrichment, screening, configurable workflow, outreach, quality control and completion evidence.
- KYC Workflow SoftwareStructured CDD and KYC operations: case assignment, reviewer and SME queues, escalation and rework loops, status management, and management information your operation can run on.
- Customer Risk Assessment SoftwareA configurable customer risk assessment engine: your risk factors, your weighting, evidence linked to every factor, governed overrides and versioned methodology.
- KYC Quality Assurance SoftwareTechnology for quality control and assurance: sampling, defect capture, rework and recheck loops, consistency measurement and QA management information.
- Periodic and Perpetual KYC SoftwareScheduled risk-based review and event-led refresh in one engine: review scheduling, continuous screening and change signals, targeted CDD refresh rather than blanket re-papering, and an auditable record of why each review happened.
Planning a remediation? Take the free technology assessment or open the KYC Remediation Planning Pack.
The thinking behind the modules
Our practitioner guidance sets out the control expectations each module is built against: customer risk assessment, KYC trigger events, reducing screening false positives and KYC quality assurance. Start at the Financial Crime Knowledge Hub.